Cookies Policy

This Cookies Policy should be read together with our Privacy Policy.

To facilitate navigation on the website https://erakulis.com/ (hereinafter, “Website”) and the mobile application available on Apple App Store as “Erakulis” and on the Google Play Store as “Erakulis” (hereinafter “App”), ERAKULIS, LDA., informs you that it uses cookies or other data storage and retrieval tools with similar functionality (hereinafter “Cookies).

In this regard, and in order to guarantee the user all the information necessary for correct navigation, we provide the user with the following informative text on what Cookies are, what type of Cookies are used on our Website and how they can be configured or deactivated.

For any questions about our Cookies Policy, you can contact us at the following email address: support@erakulis.com

Cookies serve a wide variety of purposes. Cookies are files containing small amounts of information, which are downloaded to the user's device when visiting a web page and which make it possible to identify the access device, as well as the pages and elements accessed, with the aim of enabling a better browsing experience.

Cookies are essential for the operation of the Internet, as they offer technical solutions that enable the user to navigate through the different websites; they cannot damage the user's equipment/device and may be used to identify and resolve possible errors in the operation of the Platform. They may also be used for advertising or analytical purposes.

The cookies used on the website do not collect personal information that allows the identification of the user, only keeping generic information, namely the form or place/country of access of the user and the way he/she uses the website.

The User can block and control cookies using the information and instructions below. By blocking all cookies, ERAKULIS^® cannot guarantee that the User will be able to use certain features of the Website and the Mobile App.

Specifically, we use cookies set by us - which are called first party cookies - generated directly by this domain and third-party cookies - which are cookies from a different domain, generated from other websites, belonging to third party companies.

More specifically, we use cookies and other tracking technologies for the following purposes:

Necessary Cookies

These cookies are necessary for the Website to function, allowing the user to navigate around the Website and use the different options or services available, such as, for example, to control traffic and data communication, to identify the session, to use security elements during navigation. Necessary Cookies enable and assist our security features, as well as helping us to detect malicious activity, to know the performance of our Website/App and plugins in different locations.

We do not need your consent to install these cookies on your device, as their use is based on the need to provide the services you request. You may set your browser to disable or block all cookies, but some of the utilities available on the Website will not work.

Functionality Cookies

These cookies allow the user's preferences regarding the use of the Website/App to be remembered, so that it is not necessary to reconfigure the site each time you visit, and to differentiate your experience from the experience of other users. If you choose these features yourself (for example, if you select the language of the Website/App), the cookies will be considered as a service expressly requested by you and will therefore be used exclusively for the purpose you selected and without seeking your express consent. If you do not allow these cookies, some of these features may not work properly.

Analytical Cookies

These cookies collect information about how visitors use the Website. The function of these cookies is to obtain statistics and reports so that we can measure and improve the performance of our Website/App. They help us, for example, to know which pages are the most and least popular, whether you receive error messages from web pages, or which buttons on the Website/App you click. All information collected by these cookies is aggregated and therefore anonymous.

These cookies are only installed on your device when you accept them.

Advertising Cookies

These cookies are used to show advertisements that are relevant to you, as well as to help measure the effectiveness of advertising campaigns. They may be set through our Website/App by our advertising partners. They may be used by these companies to build a profile about your interests and show you relevant adverts on other websites. They do not directly store personal information but are based on exclusively identifying your browser and internet device.

These cookies are only placed on your device when you accept them. If you do not allow these cookies, you will have less targeted advertising.

On the Website services from external providers may be used (such as official YouTube videos or plug-ins and other site drivers and tools) that may collect information from you about the navigation on the web pages. When you visit publications with content such as those mentioned above, cookies may be created from these websites. We have no control over the dissemination of these cookies.

You can accept, refuse or set your cookie preferences via our cookie notice. Once you have selected your settings, you can modify or disable some or all cookies at any time, except for necessary cookies (whose disabling could invalidate the basic functionality of the website).

In addition, most internet browsers allow the user to control the cookies stored on their device, as well as to immediately delete them if the user wishes to stop allowing the local storage of cookies through the configuration tools of their browser.

To do so, you can find more specific information on how to manage cookie preferences for the most popular browsers at:

Google Ads enhanced conversions allow us to track your path to conversion (e.g. events, transactions or sales) as you view ads, visit the website and make purchases while connected to Google, offering advantages in terms of analyzing the advertising actions carried out in order to improve their performance.

According to Google, this feature collects primary data through web interactions and encrypts it using a hash algorithm to ensure the confidentiality of your data before sharing it with Google, which will use it to more accurately map the journey from each purchase to conversion.

We share your information in this context with third parties to carry out ad measurement and advertising services on our behalf.

This feature will only be used when you accept it. If you do not allow this feature to be used, you will receive less targeted advertising.

For more information on improved conversions, please see:

https://support.google.com/google-ads/answer/9888656?hl=pt

We may use web beacons on the website to help customise it and improve your experience. A web beacon, also known as pixel tag or tracking pixel, is a small and clear graphic image embedded in a web page or email, used to collect data on user behaviour and interaction with their content.

Web beacons are often used in combination with cookies, but unlike cookies, they do not collect personally identifiable information, and you cannot decline their use. However, you can limit their use by controlling the cookies that interact with them.

You can learn more about web beacons at: https://allaboutcookies.org/what-is-a-web-beacon

For more on how ERAKULIS uses Web Beacons or Pixels, please see ourPrivacy Policy.

We may at any time amend or change this Cookies Policy, any such amendments will be duly published on the Website/App.

Date of last update: 01/03/2024